Privacy policy
Privacy Policy
Vintage Vehicles Co. · Built on trust, driven by passion
Vintage Vehicles Co. operates this store and website, powered by Shopify, to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you interact with us. Last updated: May 31, 2026.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Personal Information We Collect
Depending on how you interact with the Services, we may collect or process the following categories of personal information, including inferences drawn from it:
- Contact details — name, address, billing and shipping address, phone number, and email address
- Financial information — payment card information, transaction details, and payment confirmation
- Account information — username, password, preferences, and settings
- Transaction information — items viewed, added to cart or wishlist, purchased, returned, or exchanged
- Communications — information shared when contacting our support team
- Device information — browser, network connection, IP address, and other identifiers
- Usage information — how and when you interact with the Services
Where This Information Comes From
- Directly from you, when you create an account, browse the store, or contact us
- Automatically, through cookies and similar technologies as you use the Services
- From our service providers, who help us operate and improve the Services
- From our partners or other third parties
How We Use Your Information
Providing and improving the Services — to process payments, fulfill and ship orders, manage your account, handle returns and exchanges, and personalize your shopping experience.
Marketing and advertising — to send promotional communications and show you relevant ads, including based on past purchases or cart activity.
Security and fraud prevention — to authenticate accounts, secure transactions, and detect or investigate suspicious activity. Please keep your account credentials private and do not share them with others.
Customer support — to respond to inquiries and maintain our relationship with you.
Legal compliance — to meet legal obligations, respond to valid legal requests, and enforce our policies.
How We Disclose Information
We may share your personal information with Shopify and other vendors who perform services on our behalf (payment processing, fulfillment, shipping, analytics), with marketing partners to support advertising, when you direct us to, with our affiliates, or in connection with a business transaction or legal obligation.
Our Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services on our behalf. Shopify may also use data from your interactions with our store, along with other merchants, to power certain enhanced features. In these cases, Shopify is responsible for that processing. You can learn more at the Shopify Consumer Privacy Policy or exercise your rights via the Shopify Privacy Portal.
Third-Party Links
Our store may link to websites operated by third parties. We are not responsible for the privacy or security practices of those sites, so we encourage you to review their policies before sharing any information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has shared personal information with us, please contact us so we can delete it.
Security and Retention
While we take reasonable steps to protect your information, no method of transmission or storage is perfectly secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the right to access, delete, correct, or request a copy of your personal information. You can manage your communication preferences at any time using the unsubscribe link in our emails.
If you reside in the UK or European Economic Area, you may also have the right to object to or restrict certain processing, and to withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request, and we will respond within the timeframe required by applicable law.
Complaints
If you have concerns about how we handle your personal information, please contact us first. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country you live in, relying on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses where required.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Last updated" date.
Contact Us
Questions about our privacy practices or this policy? Reach out anytime at support@vintagevehiclesco.com and we'll get back to you within 1–2 business days.